Frequently Asked Questions

Service & Scheduling

Q: What areas do you serve?

A: We provide plumbing services anywhere in the 275 loop. If you’re not sure whether you’re in our service area, just give us a call and we’ll let you know.

Q: What are your regular business hours?

A: Our standard hours are Monday–Friday, 8:00 a.m. – 5:00 p.m. We schedule appointments within set arrival windows so you’re not waiting around all day.

Q: Do you offer emergency or same-day service?

A: Yes. We do our best to offer same-day service for urgent issues like leaks, no hot water, or sewer backups. Call us and we’ll let you know the earliest available time.

Q: How quickly can you usually get here?

A: For non-emergency calls, we can often schedule within 24–48 hours. For urgent issues, we prioritize your call and fit you in as soon as possible.

Types of Work

Q: What kinds of plumbing work do you handle?

A: We handle most residential plumbing needs, including leaks, clogs, toilets, faucets, water heaters, sump pumps, garbage disposals, and piping repairs. We also work with light commercial customers / rental properties.

Q: Do you work on water heaters?

A: Yes. We repair, replace, and install standard tank water heaters and tankless water heaters.

Q: Will you install fixtures I bought myself (from a store or online)?

A: Yes. We can install customer-supplied faucets, toilets, and other fixtures as long as they are compatible with your plumbing. Warranty on the fixture itself will be provided by the manufacturer, not Forsee Plumbing.

Q: Do you offer regular maintenance or inspection services?

A: While we don’t require a formal maintenance plan, we can schedule routine inspections to check for leaks, aging water heaters, and other issues before they turn into emergencies.

Pricing & Payment

Q: How do you price your services?

A: We believe in up-front pricing. After we inspect the problem, we’ll explain your options and provide a price before any work begins, so there are no surprises on your bill.

Q: What forms of payment do you accept?

A: We accept cash, check, and major credit/debit cards.

Licenses, Insurance & Warranty

Q: Are your plumbers licensed and insured?

A: Yes. Forsee Plumbing is properly licensed and insured, and our technicians are trained to meet current code and safety standards.

Q: Are you a local company?

A: Yes. Forsee Plumbing is a family-owned, local company that has been serving the area since 1994. We live and work in the same communities we serve.

During & After the Job

Q: What should I expect during a service visit?

A: Your plumber will arrive in a marked vehicle, introduce themselves, listen to your concern, and inspect the issue. They’ll explain what they found, review your options and pricing, and get your approval before starting any work.

Q: Will you clean up after the job?

A: Yes, absolutely. We protect work areas as much as possible and clean up our mess before we leave. The only thing we want to leave behind is working plumbing.

Q: Do I need to move anything before you arrive?

A: If you can, clear out the area around the problem (under sinks, around the water heater, in front of access panels, etc.). If moving heavy items is difficult, just let us know and we’ll work with you.

Landlords, Property Managers & Businesses

Q: Do you work with landlords and property managers?

A: Yes. We service single-family rentals, small multi-unit buildings, and small commercial properties. We can coordinate access with tenants and provide photos and notes so you know exactly what was done.

Q: Can you help with ongoing plumbing needs across multiple properties?

A: Absolutely. If you own or manage multiple properties, we can discuss preferred pricing and streamlined scheduling so you have one go-to plumbing partner.